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Accel-cmd cant disconnect user
Posted: 07 Mar 2018, 14:38
by catweb
hello,
i'm having a problema with disconnect sessions,
when a try:
#accel-cmd terminate username junioralves@juazeiro
nothing happens,
the result of command after terminate request:
#accel-cmd show sessions | grep junioralves@juazeiro
is:
ppp40 | junioralves@juazeiro | C8:E7:D8:61:2A:23 | 10.10.1.188 | | pppoe | | start | 3.08:49:20
would anyone help me?
Re: Accel-cmd cant disconnect user
Posted: 07 Mar 2018, 14:53
by dimka88
Hi, do you have any sessions name without @?
try
Re: Accel-cmd cant disconnect user
Posted: 10 Mar 2018, 14:29
by catweb
dimka88 wrote: ↑07 Mar 2018, 14:53
Hi, do you have any sessions name without @?
try
I triet this command, but whitout success..
i haven't any sessions whitout @
Code: Select all
root@bras1:/home/bras1# accel-cmd show sessions | grep junioralves@juazeiro
ppp40 | junioralves@juazeiro | C8:E7:D8:61:2A:23 | 10.10.1.188 | | pppoe | | start | 6.08:40:23
root@bras1:/home/bras1# accel-cmd terminate if ppp40
root@bras1:/home/bras1# accel-cmd show sessions | grep junioralves@juazeiro
ppp40 | junioralves@juazeiro | C8:E7:D8:61:2A:23 | 10.10.1.188 | | pppoe | | start | 6.08:40:28
root@bras1:/home/bras1#
Re: Accel-cmd cant disconnect user
Posted: 10 Mar 2018, 14:38
by dimka88
run accel-cmd terminate if ppp40 and show accel-ppp.log
and run
Code: Select all
accel-cmd terminate if ppp40 hard
Re: Accel-cmd cant disconnect user
Posted: 10 Mar 2018, 14:44
by catweb
Code: Select all
root@bras1:/home/bras1# accel-cmd show sessions | grep junioralves@juazeiro
ppp40 | junioralves@juazeiro | C8:E7:D8:61:2A:23 | 10.10.1.188 | | pppoe | | start | 6.08:54:52
root@bras1:/home/bras1# accel-cmd terminate if ppp40 hard
root@bras1:/home/bras1# accel-cmd show sessions | grep junioralves@juazeiro
ppp40 | junioralves@juazeiro | C8:E7:D8:61:2A:23 | 10.10.1.188 | | pppoe | | start | 6.08:55:05
root@bras1:/home/bras1#
whitout success..
Re: Accel-cmd cant disconnect user
Posted: 10 Mar 2018, 14:45
by catweb
there was no log about terminate command in /var/accel-ppp/accel-ppp.log
Re: Accel-cmd cant disconnect user
Posted: 10 Mar 2018, 14:46
by catweb
verbose level is 3
Re: Accel-cmd cant disconnect user
Posted: 10 Mar 2018, 14:50
by catweb
I've turned level to 5, and got this message when send command 'terminate hard'
Code: Select all
[2018-03-10 11:50:06]: info: cli: tcp: new connection from 127.0.0.1
[2018-03-10 11:50:06]: debug: cli: disconnect
Re: Accel-cmd cant disconnect user
Posted: 10 Mar 2018, 16:17
by dimka88
you use radius or chap-secrets file?
Re: Accel-cmd cant disconnect user
Posted: 12 Mar 2018, 13:37
by catweb
dimka88 wrote: ↑10 Mar 2018, 16:17
you use radius or chap-secrets file?
i use radius,
i have 500 sessions online, the clients can authenticate normally, but only this user has a problem.
I create a new user for this client, and he normally authenticate, but this user still in start status even whitout any router connected.